부재중 : 해설

#. 부재중 : 해설

 

Lakeside post office, how can I help you?

> Hi, I have a missed call from this number on my phone. I just wanted to see what the call's about?

 

In the conversation we just heard, Shawn makes a phone call to a missed call from an unknown number that appeared on his phone. And it turns out it was the post office calling him to let him know that there is a package waiting for him at the post office.

So Shawn said I have a missed call from this number on my phone. I just wanted to see what the call's about? I just wanted to see what the call's about? How does this sound to you Jeremy? Is this a polite way to approach this situation?

Yeah, I think this sounds pretty normal, polite. Sometimes I say I got a missed call from this number. Usually, especially these days with smart phones and everything, people  are quite used to this.

Right. And so what you would want to avoid in this situation is being too direct, right? Ring, ring. Hi, post office, how can I help you? Why did you call me?

You know this is gonna sound rude if you're too direct with our request. You have to make it a little softer. You have to introduce the situation, oh, hi, I have a missed call, just wanted to see why you called me? This sounds very polite and friendly.

Can you brainstorm some other ways we could let the person we're calling know that we're calling in regard to a missed call?

Well, you could introduce yourself first, because usually someone who calls you will know your name. So if i said, hello, this is Jeremy, I received a missed call from you earlier, could I ask what you were calling me about? Something like that.

Yeah, that's slightly more formal, right? Could I ask that the call is about? Maybe if you are expecting a call from, somebody that you may dropped off a job application at, like a company, or maybe you are expecting a call from a bank or something. Or if you just want to be very polite, youcould say could I ask what the call is about? Very good.

 

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